DELIVERY POLICY

Our Commitment to On-time Delivery and Reliable Service

We are committed to delivering high-quality racking systems safely, on time and in full compliance with agreed requirements. Our delivery policy covers the entire process from order processing to final arrival, ensuring transparency and reliable communication.

1Order Processing

We review project requirements, prepare quotation, confirm all specifications and drawings before production to ensure every detail is clear.

2Packaging & Loading

Products are carefully packed, labeled and loaded into containers to maximize protection and space utilization.

3Shipping Methods

We provide flexible shipping solutions based on order volume, destination and delivery requirements, including FCL shipping, LCL shipping and multimodal transportation to ensure efficient international delivery.

4Trade Terms

We support various international trade terms including EXW, FOB, CFR, CIF, DAP and DDP, clearly defining responsibilities for transportation, freight, customs clearance and destination delivery.

5Shipping Documents

We prepare essential export documents including Packing List, Commercial Invoice, Bill of Lading (B/L), Certificate of Origin and customs clearance documents to support smooth international shipment.

6Shipment Tracking

We provide shipment updates including dispatch confirmation, loading photos, sailing schedules, B/L information and logistics tracking to keep customers informed throughout the delivery process.

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